Eurobahns strives to do our best when it comes to customer service, however, if there is an error on your order, please accept our apologies, contact us upon receipt, and we'll gladly fix it. Exchanges and returns of aftermarket products, except tuning products (Superchips UK, Bluefin by Superchips UK and The Turbo Tuner by Split Second) are accepted within 30 days with a prior RMA (Returned Merchandise Authorization). Exchanges and returns on tuning products, Superchips UK, Bluefin by Superchips UK and The Turbo Tuner, must be made within 5 days of purchase. Customer may be responsible for all shipping charges.